Contact AYA Universe Tickets (Dubai)
Questions about timed entry, flexible rescheduling, group bookings, add-ons, accessibility, or booking changes? We’re happy to help — replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group visits, accessibility routes inside WAFI City Mall, or cancellations, email us Mon–Fri, 09:00–17:00 (GST). We reply in English and Arabic.
Email Support
Please include your preferred date/time, ticket type (standard, combo, or group), number of visitors (adults/youth/children), and any accessibility needs for the fastest assistance.
